What should I do if a product problem occurs?
Our products have a one-year warranty and we provide comprehensive after-sales service support, including product consultation, usage guidance, and troubleshooting. At the same time, we will immediately organize a technical team to analyze and provide the best solution. Our goal is to ensure that every customer enjoys high-quality service.
What should I do if a product problem occurs?
Our products have a one-year warranty and we provide comprehensive after-sales service support, including product consultation, usage guidance, and troubleshooting. At the same time, we will immediately organize a technical team to analyze and provide the best solution. Our goal is to ensure that every customer enjoys high-quality service.
How long is the product warranty period?
The warranty period is 1 year. During this period, if any product abnormalities occur, please feel free to give us feedback at any time. We will arrange dedicated after-sales personnel to handle it as soon as possible, and we will definitely solve the problem for you properly. After the warranty period expires, lifetime free consultation services will be provided.
What if the product is damaged during shipping?
We will immediately organize our company's quality and engineering personnel to communicate and coordinate with your company. We will reply with temporary countermeasures within 24 hours, provide an 8D report within 3 working days, provide you with the best solution, and prevent recurrence.